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Member Survey

Story Published Thursday 9 March 2023
photo by Jess Gleeson

We’ve partnered with market research company Roy Morgan to conduct a survey for all our members.

We know that you’re asked daily to complete all kinds of surveys, but this should take no more than 10-12 minutes to complete and your scores and perspectives are essential feedback in improving our services.

Who is sending the survey?

The survey will be landing in your inbox Tuesday, 14 March 2023 (AEST). Keep an eye out for the email from Roy Morgan, in case it goes into a Promo, Spam or Junk folder.

Roy Morgan are authorised to collect survey information under very strict privacy rules and controls, per our Privacy Policy.

Share your perspective

With the challenges of the last few years, we have taken a different approach to our survey and there will be space to provide personal feedback on specific questions. We hope you will use that space where it is important to you.

If you have any questions, or require assistance, please contact us or message via the chat button.

The survey closes 31 March.