Licensing Representative

OneMusic Australia· Ultimo, New South Wales (Hybrid)

Applications Close: 18 October 2024

Are you an enthusiastic and motivated individual with a passion for delivering quality customer experiences? Do you have a knack for building rapport and a proven track record in sales? If so, we have an exciting opportunity for you to join our team as a OneMusic Licensing Representative in a full-time permanent role based in our Sydney or Melbourne office.

We are a member-owned music rights management organisation, positioned at the intersection of music, data and technology. We have more than 119,000 members who are songwriters, composers and music publishers. We license organisations to play, perform, copy or record our members’ music, and we distribute the royalties to our members. When music is played in a business, such as a bar, a gym, a café or a hair salon, permission is typically required.

In Australia, a popular way to secure that permission is through a OneMusic Australia licence. Our OneMusic team educate the designated industry sectors about licensing obligations and our role in ensuring our members are paid for the performance of their works. To do this we rely strongly on a team of dedicated Licensing Representatives who proactively licence businesses playing music.

As a Licensing Representative, your responsibilities will include:

Proactively engage licensees over the phone educating them on licensing requirements
Utilise communication skills to effectively convey complex licensing information and close opportunities.
Maintain a thorough understanding of our licence scheme offerings
Meet and exceed daily call targets and monthly/quarterly performance metrics
Maintain accurate and up-to-date records of customer interactions and activities in the CRM system.

To thrive in this role, you'll need:

Proven experience in sales, call centre or customer service experience is highly desirable
Excellent communication skills with a natural ability to connect with people over the phone
Strong negotiation and closing skills
Positive attitude, resilience, and a strong desire to succeed
Strong attention to detail

What You'll Love:

Our friendly and collaborative work environment. Our team thrives on our values of collaboration, respect, skill, imagination, and accountability.
Hybrid work options, combining the convenience of remote work with in-office collaboration
Generous employee benefits such as: learning and development programs; 18 weeks paid parental leave; discounted private health benefits; novated lease vehicles arrangements; access to financial services; employee assistance programs and more.

Application Process:

Ready to be a valued addition to our vibrant team? Take the plunge and apply now – we're looking forward to hearing from you! Apply by 18 October 2024 via Bamboo by submitting your resume and a cover letter outlining your relevant experience and why you're the perfect fit for this role. We're excited to learn more about you!

While this role requires specific skills and experience, we encourage people from all diverse groups who are interested in this position to put an application in, even if they’re not sure if they meet every single bit of the selection criteria.

Contact Information:

For any questions, feel free to reach out to Sam Ecob, National Licensing Manager at [email protected] . We look forward to hearing from you!

Please Note: Visa sponsorship is not available for this position. All applicants must have current and valid working rights in Australia or New Zealand. 