If you have a dispute in relation to APRA AMCOS’ licensing practices or administration, you can submit a ‘dispute’. A dispute is different to a complaint in that a ‘dispute’ is a difference of opinion between you and APRA AMCOS on aspects of our licensing practices or administration.
If your dispute involves a disagreement between you and another writer or publisher member, read about our Member Dispute procedure to find out how to submit a member dispute.
At APRA AMCOS, we take our privacy obligations seriously. We handle personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Act).
APRA AMCOS whistleblower policy
APRA AMCOS encourages those who are aware of wrongdoing to speak up. This policy supports our commitment to the highest standards of corporate compliance and ethics by encouraging whistleblowing without fear of reprisal or retribution.
Read the APRA AMCOS whistleblower policy to find out how to raise Reportable Matters. The policy also details how APRA AMCOS receives and investigates Reportable Matters and protects whistleblowers.
Service Provider Code of Conduct
We like to work with service providers that demonstrate a commitment to the same standards, qualities and values as APRA AMCOS. Read the Service Provider Code of Conduct to find out what they are and how to partner with us.